Privacy policy

Ezzenzia Club Privacy Policy

Ezzenzia Club operates this store and website, including all information, content, features, tools, products, and related services, in order to provide you, as a customer, with a carefully curated shopping experience (the “Services”). Ezzenzia Club runs thanks to Shopify, which allows us to offer these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, the latter will prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you acknowledge that you have read this Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to data that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or that has been de-identified so that it can no longer identify you.

We may collect or process the following categories of personal information, including inferences derived from this information, depending on how you interact with the Services, where you live, and what applicable law allows or requires:

Contact data: name, address, billing address, shipping address, phone number, and email.

Financial information: credit or debit card number, bank account details, payment information, transaction details, and payment confirmations.

Account information: username, password, security questions, preferences, and settings.

Transaction information: items you view, add to cart, add to wish list, purchase, return, exchange, or cancel, and your purchase history.

Communications: information you include when communicating with us, for example, customer support inquiries.

Device information: data about your device, browser, or network connection, IP address, and other unique identifiers.

Usage information: how and when you interact with the Services or browse through them.

Sources of Personal Information

We may collect personal information in the following ways:

Directly from you: when you create an account, visit or use the Services, communicate with us, or provide us with personal information.

Automatically: through your device when you use our products or visit our websites, and via cookies or other similar technologies.

From our service providers: when we engage third parties to enable certain technologies or process data on our behalf.

From our partners or third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information to:

Provide, personalize, and improve the Services: process payments, ship orders, save preferences, notify you about your account, manage returns and exchanges, recommend products, and create a personalized shopping experience.

Marketing and advertising: send you promotional communications by email, text message, or postal mail, and show you online ads based on your purchases or activity on our Services.

Security and fraud prevention: authenticate your account, provide a secure payment experience, investigate and act on fraudulent or illegal activities.

Communication: respond to your inquiries, provide support, and maintain our business relationship with you.

Legal compliance: comply with the law, respond to official requests, participate in legal proceedings, and enforce our terms or policies.